Applying Lean to Office and Administration
A New Interactive Workshop from Impact Washington
Information: Linda Adams – (425) 438-1146 x107
Lean organizations produce greater value with higher quality in less time. In the beginning, Lean was only applied on the factory floor. But many organizations – even non-manufacturers – are discovering that Lean applied to the office can offer even greater improvements to an organization’s bottom line.
This class from Impact Washington, Applying Lean to Office and Administration, focuses on the unique application of Lean to an office where processes are not always visible. Using an interactive approach, students will use several tools to learn the best way to see a process, identify waste and how to determine the Lean tools to use to create a more effective administrative organization.
BENEFITS
This class uses a variety of exercises – including a simulated office situation using laptop computers – to demonstrate Lean concepts and the quantifiable benefits you can achieve by applying Lean in your office.
Implementing Lean in your administrative areas will help you:
- Increase operational effectiveness
- Provide better clarity to job roles and functions
- Increase process flow
- Improve productivity and profitability
This class will help you apply Lean effectively in an office environment. Using a combination of lecture, video and in-class activities, students will learn:
- the importance of focusing your activities on how they provide value to the customer
- how to map processes to make waste visible and to determine where to make Lean changes
- what are the wastes and how they can be minimized or eliminated
- how to manage change as you implement Lean continuous improvement throughout the organization
