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Leveraging Automation and Cybersecurity Technology Helps Monroe Manufacturer Protect Assets and Continue Growth

Company Profile

The creation of Monroe-based Toolcraft Inc. was a risk that certainly has paid off. Founded in 1990 by Karl Niemela, the machine shop began by making custom precision tools, jigs, and fixtures for large shops, using basic tools. Since then, family-centric Toolcraft has expanded into the production CNC precision machining market, moved into a 12,000-square-foot facility with fully automated tools, and now has a staff of about 50. Today, Toolcraft offers CNC milling, CNC turning and Swiss-style machining, and engineering support to clients, including those in the space and aerospace industries.

Situation

Toolcraft has experienced steady growth since its inception and was looking to build a solid foundation on which to grow. Company leaders recognized the importance of staying ahead in an ever-evolving landscape, turning to Impact Washington for guidance. What followed was a transformative journey that reshaped the company’s approach to both cybersecurity and automation, unlocking new opportunities and propelling it toward unprecedented success.

Solution

Impact Washington provided Toolcraft with 35.5 days of comprehensive instruction and training, focusing on two critical areas: CMMC (Cybersecurity Maturity Model Certification) and automation with the help of Cortac and Rapid Design Solutions. Through immersive workshops and hands-on sessions, Toolcraft's employees were equipped with the knowledge and skills needed to succeed in a rapidly changing environment.

Toolcraft underwent rigorous training in cybersecurity to meet the requirements set forth by the Department of Defense’s Defense Federal Acquisition Regulation Supplement (DFARS), a set of regulations designed to ensure that the department receives quality goods and services at fair and reasonable prices. Training was also provided to help meet the new CMMC standards. Toolcraft received education on NIST 800-171 compliance, laying the foundation for CMMC implementation and remediation planning. Toolcraft was empowered to bolster its defenses against cyber threats, safeguarding sensitive customer data and protecting its operations.

Simultaneously, Toolcraft delved into automation, guided by Impact Washington's expertise. The company gained a deep understanding of automation strengths and weaknesses, enabling it to precisely identify high-ROI projects. By conducting the automation project planning and implementation, Toolcraft streamlined workflows, reduced lead times, and optimized costs. Through hands-on training, they built their skills in utilizing pneumatic/electronic actuators, sensors, and programming tools, paving the way for the development of robust and flexible automation cells.

Results

The cybersecurity training provided by Impact Washington helped Toolcraft thwart potential cyberattacks, protecting roughly $4.7 million in revenue and 20 jobs, while also adding one position. By integrating automation techniques into their processes, Toolcraft enhanced production efficiency, leading to $800,000 in new business opportunities.

The Monroe company is now continuing its steady growth. 

A summary of the results Toolcraft experienced include:

  • Increased sales: $800,000
  • Protected job(s): 20 jobs
  • Created job(s): 1 job
  • Increased investments: $440,000
  • Retained sales: $4,735,808

We at Toolcraft Inc. are proud to share our exceptional experience working with Impact Washington. I laugh about it now but when Impact Washington first came by, I was “too busy” to engage in any improvement projects. With patience they came by several more times until we partnered up on an automation project which was the start of our transformation from a garage shop to a professional manufacturing facility. Since that first automation project their expertise and dedication have significantly contributed to our growth and success in numerous other areas, including Lean Practices, Toyota Kata, and CMMC IT Security. Impact WA has truly been a partner in our success, and we highly recommend their services to any organization seeking to enhance their operations and achieve sustainable growth.

Steve Wittenberg, Vice-President Operations at Toolcraft Inc. and Chairman of Impact Washington’s Board of Directors.